Customer Service Basics for Restaurants/Eateries/Bars
Name:
Customer Service Basics for Restaurants/Eateries/Bars
Date:
November 11, 2024
Time:
5:30 PM - 7:00 PM PST
Website:
https://www.bigbearchamber.com
Registration:
Register Now
Event Description:
Customer Service Workshop Series - Overview
Recent polling of guests to Big Bear indicate that our businesses and residents should dust off their customer service skills. Excellent customer service and simple courtesies to guests visiting Big Bear are essential to maintaining and growing the local Big Bear Valley economy that keep businesses open, provide jobs and support of local non-profits and the community.
The Chamber is offering six (6) evening workshops on customer service skills this fall. The workshops are open to member and non-member business owners, managers, supervisors and employees and free to high school juniors and seniors.
This workshop focuses on retail businesses and how to excel at customer service during the most challenging of situations. It will include tips and advice for anyone working in retail, with a focus on making sure every customer leaves happy. The workshop also focuses on: why it is important to the business, YOU, and to Big Bears' local economy; soft skills; the basic checklist for delivering excellent customer service and tips for developing loyal customers through great customer service. Part-lecture, part interactive.
Event Media:
